Shipping policy
SHIPPING POLICY
1. Processing Time: Orders are processed and shipped within 1-3 business days of receipt, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Rates: Shipping rates are calculated at checkout based on your location and the weight of your order. We offer standard and expedited shipping options to accommodate your needs.
3. Shipping Locations: We currently ship to addresses within the globe. If you are located outside these areas, please contact us before placing your order to inquire about shipping options.
4. Order Tracking: You can track your order using the tracking number provided in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team for assistance.
5. Delivery Times:
- Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
- Expedited Shipping: Estimated delivery within 10 business days from the date of shipment.
Please note that delivery times may vary depending on your location and external factors beyond our control, such as customs delays.
6. Shipping Delays: While we make every effort to ensure timely delivery, Double Bogeydown apparel is not liable for delays caused by weather conditions, carrier delays, customs processing, or other unforeseen circumstances.
7. Shipping Restrictions: Some items may have shipping restrictions due to their size, weight, or destination limitations. We will notify you promptly if any such restrictions apply to your order.
8. Shipping Charges: Shipping charges are non-refundable unless the item received is damaged, defective, or incorrect. In such cases, please contact us immediately to arrange for a replacement or refund.
9. Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team.
WILL I RECEIVE A TRACKING NUMBER?
We will provide tracking for every order. Tracking will be available once your product is shipped. Each product may be shipped from different fulfilment centres across the globe as our product research team spends the time to source quality yet affordable products.
When you receive your tracking number, if you need help tracking your order, you can go to our order tracking page.